Quick Setup Guide for OnePoundEmail

This guide will help you get started quickly with OnePoundEmail. Some basic DNS knowledge is required. We offer a full DNS setup service for a one-time fee.

1. Setting up Your Domain

If you entered your domain during setup, you can skip this step. However, if you entered a dummy domain, or wish to use multiple domains with your account, complete the following.

• Log into your OnePoundEmail control panel.
• Go to Domain Setup under Account Manager.
• Click ADD NEW.
• Enter your domain name and click CREATE.

2. Creating an Email Account

• Navigate to Email Accounts under E-mail Manager.
• Click CREATE ACCOUNT.
• Choose a username and password.
• Set mailbox quota if needed.
• Click CREATE ACCOUNT.

3. Configuring DNS Settings

You must configure these DNS records at your DNS provider (such as Cloudflare, GoDaddy, NameCheap, etc). We also offer a full DNS setup service for a one-time fee of £10 (GBP).

MX Records

Add the following MX records (check your welcome email for exact values):

• Priority: 10, Hostname: @, Points to: Value
• Priority: 20, Hostname: @, Points to: Value

SPF Record

Add this TXT record:

• Name: @
• Value: v=spf1 include:mxroute.com -all

DKIM Record

• Log into your OnePoundEmail control panel.
• Navigate to Account Manager → DNS Records.
• Select your domain.
• Find and copy the DKIM key (TXT record starting with v=DKIM1).
• Add it as a TXT record at your DNS provider:
  • Name: x._domainkey
  • Value: Your DKIM key from DirectAdmin

All DNS records are included in the email sent after activation.

4. Email Client Configuration

Use the server details found in your service welcome email to set up your email client:

Protocol	SSL Port	Non-SSL / STARTTLS Ports
IMAP	993	143
POP3	995	110
SMTP	465	25, 587, 2525

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After completing these steps, you’re now ready to use OnePoundEmail!

Need more help? Check our docs or contact support.