Email Quota Warnings

Overview

If your mailbox reaches its storage limit, you may receive quota warnings or experience issues sending/receiving email. This guide explains how to handle those warnings.

What Happens When You Hit Your Quota?

• Incoming messages may bounce back to the sender.
• You may be unable to send new emails.
• You’ll see warnings like “Mailbox is full” or “Quota exceeded.”

How to Check Email Usage

1. Log in to DirectAdmin.
2. Go to E-Mail Accounts.
3. Locate your email address in the list.
4. Check the Usage / Max column for current storage.

How to Free Up Space

• Delete old or large emails (especially with attachments).
• Empty Trash, Spam, and Sent folders.
• Download emails to a client like Thunderbird and remove them from the server.
• Enable automatic deletion of old mail in your mail client settings.

Need to Increase Quota?

If you’re running out of space regularly, you may want to increase your mailbox quota or upgrade your hosting plan.

Follow our guide on upgrading or changing mailbox quota

Prevent Future Issues

• Set up email archiving to offload messages to your device.
• Use IMAP with auto-deletion rules.
• Monitor your storage regularly via DirectAdmin.

Need Help?

Contact our support team if:

• You can’t determine what’s using space
• You need help setting up archiving or rules
• You’re unsure what upgrade options are available